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  • SHOP
  • DISCOVER
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    • The Impersonator
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Help Center

SLEEK USA

Frequently Asked Questions

How often should I clean the Impersonator?

Lightly blow out the ashes after each use. After 3-4 uses, you can run a pipe cleaner through it dry. The glass may start to go black after about 4-6 uses, which is normal; you can clean it with Isopropyl Alcohol.  

Please see "Best Use" for full instructions.

What if my product arrives broken?

We've shipped thousands of our products without any problems, but if you do experience an issue, take a photo of the packaging and the broken product and send it to info@sleek-usa.com">info@sleek-usa.com.

What's the best way to travel with the Impersonator?

In your pocket protector

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